Achieving a better understanding of our clients needs will allow us to continue to improve upon our customer service. As this article from Salontoday.com states, “You can work in a salon that has the best address in town, the most expensive equipment, laid out by the best interior decorator with the most outrageous design. The salon you work for can hire the best marketing company in town to promote the salon and work for the best hair salon staff in the country. All these things are important but this will not guaranty that your customers are happy and that you make them feel important. Many of us lose track on the importance of remembering that customers have feelings too.”

If you would like to check us out a little more before you take the survey feel free to take a look at our events page, and if you would like to stay updated on our upcoming events and promotions be sure to join our mailing list at our contact page. We love the town of La Grange Illinois, so we are always throwing and participating in town events. We had great fun at Harry Potter Night last year, and we expect Super Hero Night to be just as spectacular!